Overview
We are seeking a Customer Service Representative to communicate with customers, identify their needs, process requests, escalate complaints, and provide effective solutions to ensure a positive experience.
The role involves handling high volumes of inbound calls, using scripts for various topics, building rapport, documenting interactions, and meeting personal and team quotas.
Candidates should have a high school diploma or GED, experience in customer service preferred, strong verbal communication skills, active listening, and the ability to work under pressure.
This is a remote position with a flexible schedule and opportunities for career growth.
Compensation ranges from $15.66 to $17.00 per hour.