Overview
Role Overview: The Consumer Sales Representative-Retail is responsible for driving sales, customer retention, and providing exceptional service to walk-in and inbound customers. They must thoroughly understand and promote all products and services, keep current on pricing, promotions, and systems, and meet monthly sales goals for key products such as Voice, High-Speed Data, TV, and Mobile. The role involves handling inquiries, reselling services, managing cash accurately, resolving construction issues, and supporting retail office responsibilities. Strong communication, negotiation, and problem-solving skills are essential, along with a background in sales or customer service, experience with detailed data, and familiarity with telecommunications products. Successful candidates demonstrate the ability to meet or exceed sales targets, handle high call volume, and resolve escalated issues effectively. The position offers unlimited earning potential, comprehensive benefits from day one, and opportunities for professional development in a diverse, inclusive environment.