Customer Service Advisor

Overview

What You’ll Do:

As a Customer Service Advisor, you will be the first and last point of contact for customers, creating positive impressions and fostering loyalty by explaining oil change options and additional services.
You will receive comprehensive training to effectively communicate with guests, gain product and service knowledge, and develop confidence in your role.

Qualifications & Skills:

Ability to suggest additional services based on inspections and recommendations

Strong interpersonal and communication skills

Comfortable face-to-face interactions and working in a physical environment

Willingness to learn and grow professionally

Physical ability to lift up to 50 pounds, stand for extended periods, and work with hands above head

Full mobility, ability to climb stairs, and work in non-climate-controlled settings

Proficiency in reading, understanding, and applying written and digital training materials in English

Career Development:

Opportunities for advancement are available through an award-winning training program, commitment to safety, and a focus on internal promotion. More information can be found by following provided links.

Perks & Benefits:

• Competitive pay starting at $17.50/hour
• Paid training, flexible schedules, PTO, holiday pay
• Company uniforms and tools, tuition and certification assistance, free online university access
• Medical, dental, vision, and 401(k) plans with matching contributions
• Employee discounts, including a 50% discount on services
• Inclusive environment encouraging diversity and equal opportunity