Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising hourly staff, and delivering exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, training team members, and ensuring adherence to company policies. You will develop work schedules, assist with inventory management, and help maintain a safe, organized environment through store audits.
Key Duties:
- Perform car maintenance services and educate guests on vehicle needs
- Supervise daily operations and train new employees
- Build customer loyalty through excellent service
- Manage employee schedules and inventory processes
- Ensure safety, cleanliness, and store compliance
- Assist in opening and closing procedures, following safety protocols
- Lead team development and performance improvements
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, strong customer service skills, and the ability to work efficiently in a fast-paced environment. Good judgment, KPI monitoring experience, and schedule flexibility are preferred. Must be able to stand for extended periods, lift up to 50 pounds, and work in non-climate-controlled settings. A high school diploma or equivalent is required. Fluency in English is necessary.
Benefits & Opportunities: Competitive hourly pay, career advancement to Service Center Manager, tuition assistance, health benefits, paid time off, employee assistance programs, uniforms, discounts, and 401(k) matching.