Overview
Role: Assistant Service Center Manager (ASCM) responsible for supporting the Service Center Manager in daily operations, team leadership, and delivering exceptional customer service.
Key Responsibilities:
- Lead and train hourly staff, ensuring high team performance and customer satisfaction.
- Perform vehicle maintenance services, including oil changes.
- Assist with inventory management, labor scheduling, and financial oversight.
- Maintain a clean, safe, and organized service environment.
- Build customer trust through positive interactions and loyalty.
- Support compliance with safety, environmental, and operational policies.
Qualifications & Skills:
- At least six months of supervisory experience, preferably in retail.
- Knowledge of cash handling, safety practices, and facility controls.
- Ability to lift up to 50 pounds, stand for extended periods, and work in non-climate-controlled environments.
- High school diploma or equivalent; bilingual in English/Spanish preferred.
- Strong reading, writing, and understanding of safety and operational materials.
Benefits & Opportunities:
- Competitive pay, paid training, and flexible schedule.
- Paid time off, holiday pay, and certification assistance.
- Medical, dental, vision, and 401(k) plans with company match.
- Career growth through internal promotions and training programs.
- Additional perks include uniforms, tools, and service discounts.
Impact: Enhance customer experience by providing quality vehicle services, leading the team, and ensuring operational excellence in a welcoming environment.