Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training hourly staff, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on services, managing work schedules, assisting with inventory, and maintaining safety and cleanliness standards. You will help build a high-performance team to differentiate the service experience and foster customer loyalty.
Key Duties:
- Supervise and train team members, ensuring adherence to policies and procedures
- Perform vehicle maintenance services and educate guests on vehicle care
- Manage daily operations, schedules, and inventory levels
- Help maintain a safe, organized, and welcoming environment
- Assist with store audits and opening/closing procedures
Qualifications & Skills:
- Minimum 1 year of supervisory experience in retail or service settings
- Strong customer service skills and ability to build customer loyalty
- Experience working in fast-paced environments and analyzing performance data
- High School Diploma or equivalent; fluent in English
- Ability to stand for extended periods, lift up to 50 pounds, and work in non-climate-controlled settings
Benefits & Development: Competitive hourly pay, opportunities for career advancement to Service Center Manager, ongoing training, debt-free education options, health benefits, paid time off, and employee perks such as uniforms, discounts, and 401(k) plans.