Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training hourly staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests, managing work schedules, assisting with inventory, and maintaining safety standards. You will help build a high-performance team that differentiates the service experience and fosters customer loyalty.
Key Duties:
- Perform vehicle maintenance services and educate guests on vehicle care
- Supervise daily operations and train new team members
- Build customer trust through outstanding service
- Develop weekly work schedules and manage labor compliance
- Assist with inventory management and store audits
- Support opening and closing procedures, ensuring safety and security
- Lead and develop team members to optimize their growth
Qualifications and Skills:
- At least 1 year of supervisory experience, preferably in retail or service sectors
- Strong customer service skills and ability to foster loyalty
- Experience in fast-paced environments and using performance data (KPIs)
- Flexible schedule, with weekend availability and no late-night or holiday shifts
- High School Diploma or equivalent; fluency in English
- Physical ability to stand, lift up to 50 pounds, and work in various environments
Benefits: Competitive hourly pay, career advancement opportunities, educational assistance, health benefits, wellness programs, employee perks, and a supportive work environment designed to help you succeed and grow.