Overview
Role Overview: The Assistant Store Manager is responsible for the overall store performance, including financial and operational aspects. They ensure excellent guest service, manage sales, control expenses, oversee human resources, and handle operating costs and shrinkage.
Key Responsibilities:
- Drive sales and profitability through business analysis, planning, and inventory control.
- Ensure outstanding customer service by maintaining store standards, addressing escalated complaints, and ensuring timely call-backs.
- Lead and develop staff by setting expectations, providing coaching, conducting performance evaluations, and ensuring policy compliance.
- Manage financial performance by analyzing trends, meeting sales and profit targets, and overseeing POS transactions.
Qualifications & Skills:
- Minimum of five years' sales experience in auto repair or related automotive business management.
- Proven success in team leadership, business development, and achieving sales and profit goals.
- Effective communication, coaching, and strategic planning skills.
- Valid driver’s license; previous automotive technician experience preferred but not required.
- Ability to work a minimum of five days a week, Monday through Saturday.
Benefits include: competitive pay, tuition reimbursement, paid time off, insurance options, 401(k) plan, vehicle discounts, and opportunities for advancement.