Overview
Role Overview: This position leads daily department operations in a retail store, especially in the absence of the manager, ensuring staff training, staffing, and achievement of company standards and goals.
Key Responsibilities:
- Maintain inventory accuracy, including ordering, receiving, and proper storage of products to ensure freshness and quality.
- Supervise team activities such as stocking, production, and handling spoiled or damaged items according to guidelines.
- Understand product details, sales promotions, and store programs to support sales and customer service.
- Support communication and execution of weekly plans, manage scheduling, labor, and payroll within company policies.
- Assist in staffing, training, performance management, and development of store associates.
- Participate in meetings, ensure a clean and well-stocked department, and implement strategies to meet performance targets.
- Follow safety, food safety, and guest experience standards, with flexibility to support other departments if needed.
Qualifications & Skills:
- High school diploma or equivalent required.
- 0-2 years retail experience preferred.
- Strong communication, organizational, decision-making, and leadership skills.
- Knowledge of retail operations and management systems; suggestive selling is a plus.
- Proficiency in Word, Excel, Outlook, and PowerPoint; bilingual skills may be desirable based on location.
Physical Requirements: Ability to lift up to 30 pounds frequently and 50 pounds occasionally, stand and walk for extended periods, and perform physical tasks in varied retail environments.