Overview
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional customer service at an automotive service center. Your responsibilities include performing oil changes and vehicle maintenance, supervising daily operations, training new team members, and ensuring adherence to company policies. You will develop efficient work schedules, assist with inventory management, and maintain a safe, organized environment through store audits. Additionally, you will open and close the center, lead team development, and foster customer loyalty through excellent service.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service settings, with a customer service mindset and ability to work under pressure. Proficiency in using KPI data to monitor performance and identify improvements is required. Flexibility to work during weekends, physical ability to stand for extended periods, lift up to 50 pounds, and work in non-climate-controlled environments are necessary. A high school diploma or equivalent and fluency in English are also required.
Benefits & Development: The role offers weekly pay, career advancement opportunities to become a Service Center Manager, and educational benefits such as paid credit hours and access to online university. Additional perks include health coverage, paid time off, employee assistance programs, uniforms, tool provision, automotive discounts, and a 401(k) plan with match. The company promotes a supportive environment that values individual contributions and growth.