Assistant Manager

Overview

Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training team members, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle care, managing work schedules, assisting with inventory and store audits, and maintaining a safe, organized environment. You will help build a high-performance team that delivers quick, trusted service to differentiate the center from competitors.

Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service settings, with a customer-focused mindset. Ability to work in a fast-paced environment, use KPI data for performance improvement, and demonstrate sound judgment under pressure is essential. Flexibility for weekend work, fluency in English, and a high school diploma or equivalent are required. Physical ability to stand, lift up to 50 pounds, and work in non-climate-controlled settings is necessary.

Key Duties:

Lead and train team members to ensure excellent customer service and operational efficiency

Perform vehicle maintenance, educate guests, and review service recommendations

Supervise daily operations, manage schedules, and assist with inventory and safety audits

Support a safe, clean, and organized work environment, and assist with opening and closing the center

Benefits: Competitive weekly pay, career advancement opportunities, debt-free education benefits, health coverage, employee assistance programs, uniforms, discounts, and 401(k) matching. The role emphasizes a supportive environment that encourages growth and personal development.