Overview
Role: Store Manager (Automotive Service & Tire) responsible for leading daily store operations, team development, customer experience, and financial performance.
Responsibilities include:
- Driving sales, profitability, and operational excellence by analyzing store metrics and executing action plans.
- Recruiting, training, coaching, and motivating staff to deliver exceptional customer service and maintain a positive work environment.
- Managing store-level P&L, controlling expenses, and overseeing inventory, parts, and tire management.
- Ensuring safety, cleanliness, and compliance with company standards and regulatory requirements.
- Handling escalated customer concerns professionally and partnering with vendors and support teams.
Qualifications:
- 5+ years of experience in automotive service, retail, or store management with a successful track record in sales and team leadership.
- Strong communication, problem-solving, and customer service skills.
- Ability to manage store performance, budgets, KPIs, and use POS and data tools effectively.
- High school diploma or equivalent, valid driver’s license, and ability to work flexible hours.
Preferred skills:
- Automotive, tire, or mechanical experience; previous management roles; ASE certification or state inspector license.
- Technical certifications or associate degrees are advantageous.
Opportunities for growth: Develop leadership skills with potential advancement into district or regional management roles.
Work environment: Automotive and retail store setting with physical requirements including standing, lifting, and working in various temperatures.