Overview
Role Overview
This position involves providing exceptional sales and customer service support through teller and platform duties. Key responsibilities include processing financial transactions, opening accounts, cross-selling products, and assisting clients with loans. The role emphasizes building client relationships through consultative conversations, outbound calls, and referrals to deepen existing accounts and generate new business.
Client Experience & Compliance
- Resolving client inquiries, researching issues, and delivering prompt, high-quality service.
- Adhering to bank policies, regulations, risk management standards, and internal controls.
- Supporting daily operations, assisting with audits, and training new associates.
Qualifications & Skills
- High school diploma or GED; 1+ year teller experience preferred.
- Proficiency with Microsoft Office, calculator, and coin counting equipment.
Additional Information
No supervisory responsibilities. Employment contingent upon background checks, credit reviews, and compliance with licensing regulations. Certificates/licenses are not required for this role.