Overview

Role Overview:

As a Customer Service Advisor, you will be the first and last point of contact for customers, creating positive impressions and fostering loyalty through product knowledge and service recommendations. You will be trained to effectively communicate with guests, promote oil change options, and additional services, becoming an expert on company offerings.

Key Responsibilities:

  • Engage with customers to assess needs and suggest suitable services
  • Build rapport and ensure excellent customer experience
  • Support technical tasks, including occasional lifting and working overhead
  • Follow safety procedures and operational instructions
  • Learn and grow through comprehensive training programs

    • Qualifications & Skills:

    • Effective interpersonal and communication skills, bilingual preferred
    • Ability to stand for extended periods and lift up to 50 pounds
    • Willingness to be cross-trained as a top-side technician
    • Comfortable working in a non-climate-controlled environment
    • Proficient in reading and understanding training and safety materials

    Career Growth:

    Opportunities for advancement are available through an award-winning training program, with a focus on safety, fairness, and internal promotion. You can explore career pathways and develop your skills within a supportive environment.

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