Overview
Role Summary: This position oversees front-end store operations, ensuring high-quality customer service, supervising staff in the absence of the Customer Service Manager, and contributing to the store's financial success. Responsibilities include accurately processing transactions, managing returns, maintaining product knowledge, training staff, scheduling, and supervising departmental productivity. The role also involves handling spoiled products, maintaining a clean and stocked environment, adhering to safety, food safety, and guest experience standards, and performing additional tasks as needed.
Qualifications & Skills: High school diploma or GED required. Proficiency in computer use, including email and spreadsheets. Strong reading, writing, and interpretive skills. Knowledge of accounting and budgeting, with the ability to analyze financials. Ability to delegate, suggestive sell, and maintain attention to detail.
Physical & Other Requirements: Must be able to lift up to 30 pounds frequently and 50 pounds occasionally, stand and walk for extended periods, and perform physical tasks such as bending and twisting. The environment involves varied temperatures and moderate noise levels. Travel may be required.
Additional Information: The employer offers a competitive benefits package and promotes a culture of development, inclusion, and equal opportunity. Sponsorship for work visas is not available.