Overview

Role Overview: This position leads daily department operations in a retail store, ensuring staff training, full staffing, adherence to company standards, and achievement of key performance indicators.


  • Responsibilities: Manage inventory, verify received orders, supervise stocking and production tasks, maintain product knowledge, and execute sales promotions and pricing strategies.
  • Ensure safety and food safety guidelines are consistently followed, maintain a clean and organized department, and support department goals and forecasts.
  • Assist in scheduling, labor control, and payroll management, and support staff development through training and performance management.
  • Participate in meetings, communicate plans effectively, and support implementation of company initiatives like core values and customer experience standards.
  • Handle additional tasks as needed, including cross-department support.

Qualifications & Skills:
  • High school diploma or equivalent required; retail experience preferred.
  • Strong communication, organization, decision-making, and problem-solving skills.
  • Leadership ability in a hands-on environment, with strategic planning and business acumen.
  • Knowledge of retail operations and management systems; proficiency in Word, Excel, Outlook, PowerPoint.
  • Suggestive selling and product knowledge preferred; bilingual skills (Spanish) advantageous.

Physical & Additional Requirements: Ability to lift up to 50 pounds, stand and walk for extended periods, and work in varied environments. Reasonable accommodations available for disabilities. Travel may be required.

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