Overview
Role Overview: This position involves delivering high-quality, accurate, and timely customer service in a retail banking environment.
Key Responsibilities: Handle daily financial transactions such as deposits, withdrawals, transfers, and loan payments while maintaining cash control and adhering to security policies. Assist with ATM balancing, deposits verification, and vault duties. Provide excellent client experiences by promptly resolving issues and offering product information. Identify cross-selling opportunities, promote banking products, and refer clients to appropriate teams for additional services. Ensure compliance with banking regulations, internal policies, and risk management procedures.
Qualifications & Skills: High school diploma or GED required; cash handling or teller experience preferred. Proficiency in Microsoft Office and office equipment is necessary. No supervisory responsibilities. Background checks and compliance with licensing regulations are mandatory.
Additional Info: Strong communication, attention to detail, and a customer-focused approach are essential for success in this role.