Overview
Role Overview: This position leads daily department operations in a retail store, primarily in the absence of the department manager. Responsibilities include managing inventory, overseeing staff, ensuring product freshness and quality, and maintaining store standards to meet company goals and key performance indicators.
Key Duties:
- Order, monitor, and control inventory, including proper markdown procedures to reduce loss and ensure freshness.
- Validate received shipments for quality, quantity, and condition; store products appropriately.
- Lead a team to complete stocking, production, and other tasks, ensuring product quality, accurate rotation, and handling damaged goods.
- Maintain product knowledge and awareness of sales promotions, coupons, and store features.
- Support communication and execution of weekly plans and company standards.
- Assist in scheduling, labor control, and payroll management.
- Uphold safety, food safety, cleanliness, and guest experience standards.
- Participate in meetings and support department goals, development, and performance management.
- Perform additional tasks as needed, possibly across other departments based on customer needs.
Qualifications & Skills:
- High School diploma or equivalent; retail experience preferred.
- Strong communication, organizational, decision-making, and problem-solving skills.
- Leadership ability with hands-on work experience.
- Knowledge of retail operations and management systems; suggestive selling knowledge is a plus.
- Proficiency in Word, Excel, Outlook, and PowerPoint; bilingual skills in Spanish are desirable.
Physical & Environment Requirements: Ability to lift up to 30 pounds frequently and 50 pounds occasionally, stand and walk for extended periods, and work in varied temperatures and conditions typical of retail environments.