Overview
The Store Manager oversees all retail operations, ensuring exceptional customer service, store appearance, inventory control, and safety. They lead and coach staff, manage cash and expenses, and ensure compliance with regulations. Responsibilities include opening and closing procedures, staffing, scheduling, driving team performance to meet KPIs, and maintaining high service quality. They ensure technicians are certified and performing quality work, handle customer complaints, and collaborate on marketing efforts.
Qualifications include a high school diploma or equivalent, with preferred leadership or automotive experience. A valid driver’s license, strong communication skills, proficiency with Microsoft Office, and physical ability to lift up to 35 lbs are required. The role demands a professional appearance and adaptability to outdoor conditions.
Additional duties may be assigned, and accommodations are available for qualified individuals. This position offers competitive pay, benefits, and training to support success.